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We draw our facilitators from a wide range of backgrounds – and they come with personal and professional experience in counselling, psychology, social work, education and HIV & Aids.
Our team comprises of a coordinator, administrative assistant, finance assistant, marketing officer and a pool of facilitators. We draw our facilitators from a wide range of backgrounds – and they come with personal and professional experience in counselling, psychology, social work, education and HIV & Aids.
All our facilitators are trained in the LifeLine Personal Growth, Basic Counselling Skills, Gender and Facilitation courses, and are regularly supervised and evaluated by the coordinator. Over time each Facilitator is trained in and assessed across our entire portfolio. While each facilitator will develop expertise and preference for some areas of the portfolio, most are able to train across the board. ChangeAgent has a cadre of senior, experienced and junior facilitators.
It is always helpful that our facilitators are also qualified counsellors, since they can assist participants one-on-one to address the myriad of personal and professional issues which come up through the course of any training.
Our team trains all over the country and has an excellent spread of Namibian languages between them.
How the team is managed
The Training Department (Business Wing) reports to the Operations Director of LifeLine/ChildLine Namibia. The Business Wing is one of many sustainability efforts for the organization.
The Business Wing coordinator supervises all freelance facilitators and provides guidance to the administrative and marketing officer, whilst liaising with clients to tailor make training courses that cater to their needs.